Add value to your legal practice or business by streamlining your delivery and collection processes.
Robuk are specialist process servers and we provide an innovative approach to document serving, subject location, debt collection and the protection of your assets. Remove this often time consuming and increasingly concerning pressure from your workflow. Robuk lets your business focus on its business!
Rapid service of documents:
We are familiar with the law relating to service and we get continual updates on any changes.
Investigation and location:
ROBUK has the skills and networks to find lost family members, relatives, and acquaintances. We can find out details relating to persons (and including those who may be deceased), and help fill gaps in family ancestry. This service can provide “peace of mind” in knowing what happened to loved ones through establishing burial, interment and other important details.
Debt recovery and debt managment:
Under the Credit (Repossession) Act a creditor who has sold goods to consumers may repossess goods under any secured loans and/or hire purchase agreements. The creditor may repossess goods from a consumer if a consumer is in default under the terms of the agreement or the creditor has reasonable grounds to believe the goods have been or will be destroyed, removed or concealed. ROBUK has experienced repossession agents nationwide and can even draft the documents required to commence the repossession.
Sometimes a door knock and a face to face visit to a debtor can result in payment plans being put in place. ROBUK offers this service, and has found that debtors will respond and adhere to repayment plans that are structured and appropriately monitored. Our agents are experienced in encouraging cooperation by debtors, which is a cost effective solution and can obviate the need for more costly litigation.
Investigation covers a wide range of activities from gathering information/evidence, fact finding and surveillance. ROBUK can assist with gathering, assessing and analysing the information you need for your purpose. We are happy to discuss your requirements in this regard and to provide you with a suggested plan of how we would approach the assignment and the likely costs.
IP Infringement Action
Your intellectual property is a valuable asset which requires protection.
ROBUK can undertake targeted investigations to gather intelligence on any breaches of your company’s branding or sale of imitation products.
We gather information at the place of sale, and purchase products from suppliers that may be counterfeit, and find out the size and scale of the operation. Photographic and other evidence is obtained for evidential purposes, or for compliance and enforcement action.
ROBUK is experienced in the procedures relating to securing property and other assets that may be subject to company liquidation, receivership or mortgagee sale.
We assist by acting as your representative on site, working closely with liquidators, Court bailiffs, police and others involved in securing or recovery of assets.
We oversee the process of ensuring vacant possession where leases are terminated or mortgagee sales have been ordered. This may mean removal of unclaimed possessions from houses and buildings, seeing to the changing of locks and security systems, and turning off utility services and making premises safe while unoccupied.
We can report on the condition of vacated properties and take photographic evidence. We can oversee and liaise with any contractors that are involved in undertaking repairs or removing unwanted property or debris from premises.
ROBUK has been operating since 2003, and now has over 50 agents throughout the country.Bernie Burton-Brown created ROBUK after identifying a need to deliver high quality process serving and para-legal services to the legal and commercial sectors. Mike Jarvis joined the business in 2006, and took up the role of Wellington Regional Manager. Mike has a background in audit and investigation, having worked for 14 years as an auditor and investigator with The Department of Internal Affairs. This included the monitoring of its community funding schemes, administering the grant audit programme and undertaking targeted investigations into any funds misuse, thus ensuring grant recipients were held accountable for the public monies they received. Mike holds a Certificate of Approval issued by the PSPLA to operate as a licensed private investigator. In 2011 he completed the NZQA, Private Investigator course of study and passed ‘With Distinction’. He also holds an authority from the Ministry of Justice as a Court approved server of criminal and other proceedings issued under the Summary Proceedings Act 1957. Through its network of nationwide agents, ROBUK has the skills, capability and capacity to deliver a number of services which include subject tracing/skip tracing, document serving, investigation, and asset protection.